Effective Date: September 1, 2026
Welcome to Flyra. These Terms of Service explain your rights and responsibilities when you use our website, our apps, and our services. We have written them in plain language, because terms you cannot read are terms you cannot follow. By using Flyra, you agree to them. If you do not agree, please do not use the service.
Flyra is operated by Flyra LLC. In these Terms, “Flyra,” “we,” and “us” mean Flyra LLC. “You” means the business using Flyra and anyone working under that business’s account.
You accept these Terms when you create an account, when you accept an invitation to join an organization, or when you use any part of Flyra. Creating an account is conditioned on accepting them. If you are signing up on behalf of a company, you are confirming that you have the authority to commit that company.
If we make a significant change, we will tell you by email or in the app before it takes effect, and we may ask you to accept the new version before you continue using Flyra. For smaller changes, we will update the effective date at the top of this page.
Flyra is licensed to one business at a time, and your plan includes a set number of seats. Only people your business has authorized may use Flyra under your subscription, and each of them needs their own login.
Your credentials belong to you alone. Do not share them, and do not hand a login to another person in order to avoid paying for a seat. Everything that happens under your account is your responsibility, whether or not you intended it. If you think someone has your login, email info@flyra.io right away and we will help you lock it down.
Flyra is a CRM and operations platform for service businesses. You can capture leads, schedule and dispatch jobs, message your customers and your team, send estimates and invoices, take payments, run payroll, and plan routes on a map, all in one place.
Flyra gives you the tools. The work, the pricing, the promises you make to your customers, and the messages you send are yours.
Flyra provides the infrastructure that carries your texts, emails, and calls. You are the sender of everything that goes out under your business’s name. We do not write your messages, choose who receives them, or decide when they go.
When you charge a customer through Flyra, the money is yours and the relationship is yours. Payments run through Stripe, and your use of Stripe is also governed by Stripe’s own terms. Flyra never stores full card numbers.
Refunds, disputes, chargebacks, and any disagreement about what a customer owes are between you and that customer. You are responsible for issuing the refunds you owe and for responding to disputes. Flyra is not a party to your agreements with your customers and does not decide who is right.
You are also responsible for the tax you charge. Flyra can calculate tax from the rates you enter, but the rates, the rules, and the filing are yours.
Subscription fees are billed in advance in US dollars unless we agree otherwise in writing, and prices are shown before you check out.
Unless the law requires otherwise or we agree in writing, fees are not refundable, including for a period you did not use. You can cancel at any time. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then.
Some costs are passed through to you rather than absorbed by us, including carrier and messaging fees, phone number and campaign registration fees, and payment processing fees. We will show you those before you incur them or in your plan details.
We may change our prices. If we do, we will tell you in advance and the new price will apply from your next billing period. All fees are exclusive of tax, and you are responsible for any sales tax, VAT, GST, or similar tax that applies to your purchase.
Flyra calculates from what you put into it. Invoices, estimates, deposits, discounts, tax totals, timesheets, payroll figures, commissions, and route times all depend on the rates, hours, prices, and records your team enters.
You are responsible for checking anything that goes to a customer or an employee before it goes. If a number is wrong because the underlying data was wrong, the correction, the refund, or the back pay is yours to handle.
We work hard to make the math right, and if we find an error on our side we will correct it. But we do not warrant that any figure Flyra produces is correct for your business, and we are not your accountant, your bookkeeper, or your payroll provider.
The customer records, job history, photos, messages, and business data you put into Flyra are yours. We do not sell them. We use them to operate and improve the service as described in our Privacy Policy.
You must have the right to give us the data you upload. When you enter someone else’s personal information, including your customers’ names, phone numbers, addresses, and payment details, you are confirming that you are permitted to do so under the privacy laws that apply to you.
Flyra runs on infrastructure in the United States. If you or your customers are located elsewhere, you agree that your data will be transferred to and handled in the United States, and you are responsible for whatever notice or consent your own laws require.
If you cancel, or if we end your account, your access stops at the end of your paid period. We keep your data for at least ninety days after that so you have time to get it out. Email info@flyra.io during that window and we will help you export it. After ninety days we may delete it permanently, and we will not be able to bring it back.
You own your data. We own Flyra, including the software, the design, the interfaces, the documentation, and the brand. Nothing in these Terms transfers any of that to you.
While your subscription is active and in good standing, you have a limited, revocable, non-exclusive, non-transferable license to use Flyra to run your own business. That license does not extend to copying it, building on it, or taking it apart.
If you breach this section or the one above it, money is unlikely to repair the harm, so we may ask a court to stop you directly, in addition to any other remedy we are owed.
We work hard to keep Flyra fast and reliable, and we ship changes often. Features may be added, changed, or retired, and we may perform maintenance that briefly interrupts access. We will give notice ahead of planned maintenance when we reasonably can.
Support runs during normal business hours through info@flyra.io and our in-app channels. We answer as quickly as we can, but we do not promise a specific response time. Unless we have signed a separate service level agreement with you, we do not guarantee a particular level of uptime.
Flyra is provided “as is” and “as available.” To the fullest extent the law allows, we disclaim every warranty not written into these Terms, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, free of errors, or free of harmful components, or that every problem will be fixed.
To the fullest extent permitted by law, Flyra and its team are not liable for indirect, incidental, special, or consequential damages, including lost profits, lost revenue, lost data, lost business, or the cost of a replacement service, even if we knew such damages were possible.
If we are found responsible for a claim, our total liability for everything connected to these Terms or the service is limited to the amount you paid us in the twelve months before the claim arose.
Some places do not allow these limits. If yours does not, they apply to you only as far as your law permits.
You agree to defend us and to cover any claim, loss, fine, penalty, judgment, or reasonable legal cost that arises from:
We will tell you promptly about any claim covered here, and you may run the defense with counsel we reasonably approve, provided you do not settle in a way that admits fault on our part or costs us money without our agreement.
You can stop using Flyra at any time.
We may suspend or end your access if you breach these Terms, if you do not pay, if your use puts our platform or our other customers at risk, or if we are legally required to. When the situation allows, we will tell you first and explain why. When it does not, such as during an active security or carrier problem, we may act immediately and explain afterwards.
The sections covering messages you send through Flyra, payments you take from your customers, your subscription and what it costs, the accuracy of your business data, the data you put into Flyra, what you may not do, who owns what, disclaimers, limits on our liability, covering us, governing law, and this section all remain in effect after your account ends.
These Terms are governed by the laws of the State of Maryland, without regard to its conflict of law rules. Any dispute arising from these Terms or from your use of Flyra will be brought in the state courts of Maryland or in the United States District Court for the District of Maryland, and both of us agree to the jurisdiction of those courts.
If you have a question about these Terms or need help with your account, email us at info@flyra.io.